Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set Certificate II Units of competency SITTPPD001 Package

Units of competency SITTPPD001 Package tourism products SITTTSL005 Sell tourism products and services If you require RPL Kits with comprehensive benchmarking

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Core units BSBLDR414 Lead team effectiveness CPCCBC4002 Manage work health and safety in the building and construction workplace CPCCBC4012 Read and interpret plans and specifications CPCCDE4001 Plan and prepare for activities on demolition sites CPCCDE4002 Plan demolition work to minimise risk to health

Core units MSMENV472 Implement and monitor environmentally sustainable work practices MSFFDT4011 Research and select furniture materials and technology MSFFDT4012 Research furniture styles and movements MSFFDT5003 Develop self as a furniture designer MSFFDT5010 Evaluate furniture design proposals and concepts Elective units BSBMKG501 Identify and evaluate marketing opportunities BSBPMG522 Undertake project work CUAANM303 Create digital 3D models MSFFDT4006 Determine work health and safety (WHS) implications of designs MSFFDT5001 Apply ergonomics

Core units AHCWHS402 Maintain workplace health and safety processes AHCWRK409 Supervise work routines and staff performance BSBHRM415 Coordinate recruitment and onboarding BSBLDR414 Lead team effectiveness Electives AHCWRK404 Implement quality assurance procedures AHCPCM404 Recommend plants and cultural practices SIRRINV002 Control stock AHCBIO401 Plan and implement a biosecurity program AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCBUS517 Monitor and review business performance BSBTWK401 Build and maintain business relationships BSBOPS403 Apply business risk management processes If you require RPL Kits with comprehensive benchmarking

Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set Certificate II Units of competency SITTPPD001 PackageYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.